Operations and Supply Chain Management is a key element in the improvement in productivity in business around the world. Establishing a competitive advantage through operations requires and understanding of how the operations and supply chain functions contribute to productivitygrowth.
Production and Operations Management (POM) Function
The design, operation, and improvement of the systems that create and deliver the firm’s primary products and services.
The flow of the supplies (in the form of materials, services, information and finances) is a long chain extending from the company to its supplier and further backwards and forwards both suppliers and customers.
In Lean Operations, “value” and “waste” are central concepts. Importantly, these are defined with reference to the customer. At every step, lean methodology checks for value and waste.